Human-in-the-loop approval for AI Assistants

Stop your AI agent
before it does something wrong.

Refunds, account changes, payouts, and data writes. Cheqpoint pauses your AI agents on the actions that can’t be undone and routes them to a human reviewer in seconds.

14-day free trial on Growth · No credit card required · Cancel anytime

GDPR ready · HIPAA ready · SOC 2 ready · EU AI Act

💸

Process Refund

Issue $340 refund · Card ••• 4421 · James Wilson

High Risk

Cheqpoint AI: Duplicate charge detected within 2 hours. High-value refund — human sign-off required.

Live in your inbox · Slack · Mobile · API

Works with 100s of tools your team already uses

The process

From AI Assistant to human decision in seconds

From your AI Assistant firing an action to a human decision in seconds.

Use cases

Built for every team running AI

Real-world scenarios where Cheqpoint provides a safety net. Try approving, declining, or modifying a request below.

Your support AI handles hundreds of requests per day. Any refund over $50 or account change that affects billing must pause for human approval before it executes.

← Try approving, declining, or modifying the request
💰Process Refund
PENDING
CustomerSarah Mitchell
ActionRefund + update billing email
Amount$149.00
ReasonItem never arrived
RiskLow

AI Reasoning

Tracking shows no delivery. First refund request.

Product

The approval inbox

A simple inbox for your team. No technical knowledge required.

No signup required

Interactive demo of human-in-the-loop approval

Explore the approval lifecycle — submit a request, review it in the inbox, and see how the audit trail updates.

Want a personal walkthrough? Email us →

Integrations

Works with any AI Assistant

Cheqpoint adds a human checkpoint to Intercom Fin, Zendesk AI, ElevenLabs, or any custom AI Assistant before they take critical actions.

CS Platforms

Drop in alongside Intercom Fin, Zendesk AI, Freshdesk, and ElevenLabs. Trigger via webhook or use our native integrations — no complex code changes needed.

Custom AI Assistants

Protect AI Assistant actions with a single SDK call. Supports Python, Node.js, OpenAI, Anthropic, and the Vercel AI SDK.

No-Code Automations

Connect via Zapier or n8n. No SDK needed. Any automation that hits a webhook can route through Cheqpoint for human approval.

Already using Intercom or Zendesk?

Their AI Assistants resolve customer requests and issue refunds autonomously. Cheqpoint adds a human-in-the-loop approval layer before high-stakes actions execute.

Without Cheqpoint

1. Intercom Fin AI receives request

2. AI decides: issue $200 refund

3. Refund fires automatically

With Cheqpoint

1. Intercom Fin AI receives request

2. AI decides: issue $200 refund

cheq.checkpoint()one line of code

3. Cheqpoint called

4. Human approves in 23 seconds

5. Refund fires safely

Works alongside Intercom, Zendesk, Freshdesk, Parloa and any platform with a webhook or API.

See integrations →

< 20s

Average reviewer response time

Approve or decline instantly via Slack, Email, or Web

3 lines

of code for full human oversight

Wrap risky AI actions in a safety net with one call

100%

Visibility and compliance

Every decision is logged with a tamper-proof audit trail

Blocked a fraudulent $400 refund

An AI Assistant flagged a suspicious refund for human review. The reviewer verified it was fraudulent and declined instantly.

High-risk action blocked

Live in under 5 minutes

Install the SDK and wrap one action. Most teams route their first real AI Assistant request in under 5 minutes.

< 5 min to first request

Built-in audit trail

Every request and decision is logged automatically. Your workspace is ready for SOC 2 and EU AI Act reviews on day one.

Compliance-ready from day one

Pricing

Simple, transparent pricing

14-day Growth trial (no credit card required). Starter and Business paid from day one.

See full pricing →

FAQ

Frequently asked questions

Get started

Your AI Assistants are making decisions right now.
Are you watching?

Add human oversight to any AI Assistant in minutes. No infrastructure changes, no complex setup.

GDPR readyHIPAA readySOC 2 readyEU AI Act

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Approve from anywhere — install the desktop app

Native notifications · works from your Dock or taskbar · no browser tab needed